When a patient can't get through on the phone, they don't just call back. They call your competitor. When a claim gets denied and nobody works it, that revenue is gone forever. When a patient misses an appointment and feels embarrassed, they disappear from your panel quietly. Flownomy deploys done-for-you AI systems that fix all three. Plugged into your EHR, live in 4โ12 weeks, managed by us so your team can focus on care.
No obligations. We'll tell you honestly if we're not a fit.
EHR Integrations & Payer Connectivity
The average clinic loses 30โ50% of inbound patient calls before anyone picks up. Nearly half of denied claims are never reworked. That revenue is simply abandoned. One in five patients quietly leaves the practice every year, not because of care quality, but because nobody followed up. Meanwhile, your front desk is buried in prior auth paperwork, your billing team is fighting the same denials it fought last month, and your physicians are burning out on administrative work instead of practicing medicine. None of this shows up on a single dashboard. It just compounds. Month after month, silently.
Flownomy is not a SaaS platform. We are an infrastructure deployment team. We build, integrate, and operate AI systems inside your organization, connected to your EHR, aligned to your workflows, and governed by your compliance requirements. You don't manage it. We do.
Each system targets a specific revenue leak in your organization. You can start with one. Most clients expand to three or more within 12 months.
Every call answered in seconds. Insurance verified before a slot is ever booked. Appointment written directly into your EHR. After-hours calls captured. No-shows recovered within 30 minutes. Your front desk handles exceptions, not volume.
BAAs signed with every vendor in the stack. Epic, Athena, eCW, NextGen. We integrate natively. This is not a pilot or a proof of concept. It is production infrastructure with a defined go-live date.
Every claim is audited before it leaves the building. Coding errors caught. Missing modifiers flagged. Denials classified and reworked within 48 hours, automatically. Payer underpayments identified and appealed. Your billing team handles escalations. The system handles everything else.
Prior authorization takes your staff 40 minutes per request. This system does it in under 5. Clinical documentation assembled automatically. Submitted to the right payer portal. Denials appealed within 24 hours. Referrals tracked from order to completed appointment. Nothing falls through.
Your practice loses 20โ25% of its active patient panel every year. This system scores every patient for churn risk, triggers personalized outreach before they leave, reactivates dormant patients automatically, and recovers no-shows within 30 minutes. Retention is 10x cheaper than acquisition. Most practices do nothing about it.
Whether you're a solo provider or running a 15-location group, there's a deployment tier built for your volume and budget.
All tiers include EHR integration, BAA, HIPAA-compliant infrastructure, and ongoing system management. No hidden implementation fees.
Organizations we work with
Don't see your specialty? Ask us directly โ
We map your organization's revenue leakage: call abandonment, denial rates, attrition. You'll leave knowing exactly what you're losing.
We architect the system specific to your EHR, payer mix, and workflow. You approve before we build anything.
We build, integrate, test, and hand off. Your team handles exceptions. Our system handles everything else.
Most healthcare AI fails for one reason: they sell you software and leave. You get a tool with a login, a 90-minute training session, and a customer success manager who responds in 48 hours. We don't sell software. We build the system, integrate it into your EHR, and operate it inside your organization. If it doesn't work, it's our problem, not yours to troubleshoot. That's a fundamentally different business model, and it's why implementations that take other vendors 12 months take us 8โ16 weeks.
We handle the integration side. Your EHR team approves the connection. We do the build. We've integrated with Epic, Athena, eCW, NextGen, Oracle Health, and Cerner. We don't need a custom API project or a 6-month IT engagement. Your IT team's involvement is typically 2โ3 sign-off meetings, not a full development cycle. We deliver a defined technical requirements document upfront so your team knows exactly what's expected of them before we start.
Yes. BAAs are signed with every vendor in the stack before a single piece of data moves. All PHI is encrypted in transit and at rest. Your patient data is never used to train AI models. It belongs to your organization and is used only to operate your systems. Data is stored on U.S.-based infrastructure. If you terminate the engagement, all data is returned or destroyed per your instructions. We'll provide our full security documentation: SOC 2, BAA templates, and architecture diagrams, before you sign anything.
The systems we deploy target revenue that is already being lost: calls that go unanswered, claims that get denied and never reworked, patients who quietly leave. These aren't improvements to future revenue. They're recovery of current leakage. Most clients see measurable impact within the first 30โ60 days: reduced call abandonment, faster claim turnaround, and recovered no-shows. At the Discovery Call, we'll map your specific revenue profile: call volume, denial rates, attrition patterns, and give you a realistic, conservative projection before you commit to anything.
The system is designed to absorb volume, not replace your people's judgment. Your front desk still handles complex situations, escalations, and exceptions. The AI handles the repetitive volume: answering the same scheduling question 200 times a day, verifying insurance before a slot is booked, routing calls to the right person. Staff typically need less than a day of orientation. Most teams find the first week noticeably quieter. In a good way. Change management support is included in every engagement.
We have three tiers based on practice size and scope. Starter (solo to 3-provider practices): from $997 setup + $397/month. Growth (4โ15 provider groups): from $2,997 setup + $797/month. Scale (MSOs and multi-location): custom pricing based on scope and number of locations. All tiers include EHR integration, a signed BAA, HIPAA-compliant infrastructure, and ongoing system management. No hidden implementation fees. At the Discovery Call, we'll identify which tier fits your organization and tell you honestly if the ROI math doesn't work for your situation.
It's built for both. A 2-provider practice with 20 unanswered calls a day is losing real revenue. The math is the same whether you're doing $1M or $30M a year. Our Starter tier was designed specifically for smaller practices: one AI system, deployed in 4โ6 weeks, for a setup fee starting at $997 and $397/month ongoing. You don't need an IT department or a dedicated project manager. We handle everything. If after the Discovery Call we don't think the ROI justifies the investment for your practice size, we'll tell you that directly.
You don't need an AI team, a data science hire, or any internal technical expertise. We operate the system. You see the outcomes. Our team monitors performance, handles edge cases, updates the system as payer rules change, and flags issues before they affect your operations. You get a monthly performance report showing call resolution rates, claim outcomes, and revenue recovered. Your job is to review the numbers and approve the next phase, not to manage the infrastructure.
In 30 minutes, we'll map your specific revenue leaks: call abandonment rate, denial patterns, patient attrition. Tell you honestly whether Flownomy makes sense for your practice. No pitch deck. No pressure. Just a real conversation about your operations.